Terms & Conditions

Upon placing an order with Very Verity Interiors, using this website, it is accepted that you have read and agree to our terms and conditions.

We reserve the right to change our terms and conditions without prior notice. Therefore it is the responsibility of you the customer to read the terms and conditions each time you use the website as your continued use of the website will be considered confirmation you accept the revised terms and conditions.

We reserve the right to change or withdraw the website without notice and as such will not be liable to you or a third party for any changes or withdrawal.

 Placing an order and Shipping Policy

Every effort is made to ensure the price advertised is correct and the price displayed is the price you pay at the time of checkout. However, errors can occur and therefore the following exception will apply. If we discover an error with the price of goods ordered we will contact you and give you the option to re-confirm your order at the correct price. If we are unable to contact you we will treat the order as cancelled and will refund you the money already paid, in full.

It is our aim to dispatch your order to you at the very earliest opportunity. Currently we are quoting 7–10 working days from the date your order is placed with us, for items in stock. We will endeavor to send them earlier if at all possible.

If for any reason we are unable to meet our 7-10 day turnaround we will communicate this to you at the very earliest opportunity.

We work tirelessly to ensure the website is kept up to date. In the event you place an order with us for an item which isn’t in stock we will contact you to inform you and keep you updated with an estimated time of arrival. If a delay is expected we will let you know. If the delay is unacceptable to you we will be happy to issue you a refund and contact you once the item has actually arrived to us.  This also applies for goods placed on backorder.

If at any time you require an interim update on your order then please do not hesitate to contact our customer service department at enquire@veryverityinteriors.co.uk

Payment by Debit card, credit card, Paypal and Bank transfer are accepted. Please note we offer SSL secure checkout.

What is SSL secure checkout?

Secure Sockets Layer.” SSL is a secure protocol developed for sending information securely over the Internet. Many websites use SSL for secure areas of their sites, such as user account pages and online checkout. … Only the user’s computer and the secure server are able to recognize the data.

We are also happy to accept payment over the telephone or bank transfer should you so prefer.

 

Shipping Costs:

  • Shipping for purchases up to £50: £6.95
  • Shipping for large purchases up to £150: £9.95
  • For purchases over £150: Free
  • For Furniture and Mirrors quotation for shipping is on an individual basis.             POA

 

Returns and Refund policy

It is our hope you will be delighted with your purchase from Very Verity Interiors. However, if for any reason you are not fully satisfied with your purchase or have simply changed your mind then you may wish to return it to us for a full refund excluding original postage costs.

Please contact us by email at enquire@veryverityinteriors.co.uk within 14 days of receiving your order.

Items must be returned to us new, unused and in their original packing. Please ensure the returns are packed sufficiently to ensure they arrive back safely to us. As failure to do so, resulting in damage to the item, may mean we are unable to process a refund for you.

Every effort is made to ensure the goods we sell are described accurately. All sizes are approximate. We are happy to provide additional information should you require it. However, please note we are unable to accept returns of glass products for bubbles or glitter products for loss of glitter as these are seen by the manufacturer to be natural characteristics and not indicative of a fault.

 

Return of damaged and faulty goods

Every effort is made to ensure your order arrives to you safely.  In the rare event you receive an item damaged or broken we kindly request you contact us within 24 hours of receipt as regretfully we are unable to accept responsibility for damaged goods reported after this time.

We kindly request you provide us with images showing the damage clearly, including any damage to the packaging also.  Images must be received by us within 48 hours of receipt of your delivery in order we can make our courier aware accordingly. Any delay in receiving the images may affect our ability to make a claim against our courier and therefore refund you in full.

Once liability has been accepted we will issue a full refund including postage costs. We aim to do this within 7 days.

  

Our returns address is

Very Verity Interiors

North Mersey Business Centre

Woodward Road

Merseyside

L33 7UY

 

COPYRIGHT

Use of any content taken from this website is strictly forbidden, unless permission to do so is sought and granted in writing. This includes, but is not limited to, text, images and design. Unauthorised use of any content will be considered a breach of copyright. Legal action will be taken and compensation sought for any such breach of copyright.

Collection and use of personal Data:

It is necessary for us to collect personal Information from you in order to process your order, provide quotations to you, respond to enquiries from you, take payment from you and to fulfil our legal requirements.

This includes (but is not limited to):

Contact name

Contact address

Telephone number(s)

Email address.

Any such information collected will be stored securely until such time as it is no longer required. Depending on your marketing preferences we may from time to time contact you with details of promotions etc.

In order to provide the best shopping experience possible, we may use Cookies (small files placed on your internet browser) when you use our website.  Cookies can be blocked by you at any time, although this may alter your shopping experience with us, by limiting your access to our site etc. However, by continuing to use our website it is accepted you agree to their use.

 

Intellectual property

All of the material and content on our website is made available for your personal, non-commercial use. You may only download material on the website for the purpose of using the website.

By using the website it is accepted you acknowledge and agree that all trademarks, copyright and intellectual property rights remain fully and absolutely established as ours. It is strictly forbidden to copy, reproduce, display or publish any material contained within the website.